Is Secrets AI Safe? Privacy, Payments, and Security Explained

⚠️ This page discusses an adult AI companion platform. Privacy and security information is accurate to the best of our knowledge as of May 2026 — verify current policies at secrets.ai before making decisions based on this analysis.

Three questions define whether an AI companion platform is safe enough to use: Is the company real and accountable? Is your payment information handled securely and discreetly? And does the platform protect your conversation data from unwanted exposure? Secrets AI has credible answers to the first two. The third is more nuanced, and this page does not paper over the gaps.

For a broader platform assessment, see the full review.

Is Secrets AI Legitimate?

Secrets AI is operated by Secret Labs Inc., incorporated in Dover, Delaware, USA. The platform launched in 2024 and had surpassed 100,000 users by November 2025 — a meaningful user base for an early-stage AI companion service.

On Trustpilot, Secrets AI holds a 4.2/5 rating based on six reviews, all of which are five-star. The small review sample size means this rating cannot be treated as statistically reliable — six data points are not representative of 100,000+ users. What the reviews do confirm is that no fraud, data breach, or significant platform failure appears in the available public record.

No reports of data breaches, billing fraud, or deceptive practices have been identified in the research for this page. The company appears to be a functioning, operational business rather than a fly-by-night operation.

Privacy and Encryption

Private Mode

Secrets AI implements end-to-end encryption through a feature called Private Mode. This must be enabled manually for each conversation — it is not a global account setting, and it is not retroactive (past conversations are not encrypted retroactively when you enable it).

When Private Mode is active:

• The conversation content is end-to-end encrypted
• The conversation is excluded from AI training data
• This applies only to the specific conversation where it was enabled

For users who want encryption protection, the per-conversation requirement means they need to remember to enable it each time. This is a usability limitation, not a technical one — the encryption itself functions as described.

Data Storage

Secrets AI uses industry-standard encryption for data in transit and at rest. Per their stated policy, no third-party data sharing occurs. Account deletion is processed within 30 days and removes all associated data.

The platform is based in the US (Delaware), which has implications: US jurisdiction means data is theoretically subject to legal requests from US law enforcement or courts. For users outside the US who are concerned about data sovereignty, this is a relevant factor.

Transparency Concerns

This is where the platform's safety profile has real weaknesses. Independent review site aigirlfriendscout assigns a 2.9/5 privacy rating to Secrets AI, with the primary criticism being "zero details" on specific encryption protocols used.

Specific transparency gaps:

• No publicly available documentation on which encryption standard is in use (AES-256? Something else? Not documented.)
• No published independent security audits — the platform claims independent audits have occurred but has not published the results
• No public information on data retention periods beyond the 30-day deletion process
• No detailed privacy policy sections addressing AI training data usage specifics

These gaps do not necessarily mean the platform is unsafe — many businesses operate with similar documentation levels. They do mean that users who require verifiable security documentation (rather than claimed security practices) will not find it here.

Payment Security

Accepted Payment Methods

• Visa
• Mastercard
• Virtual debit cards
• Cryptocurrency (minimum $20)

American Express is not accepted. Card payments are processed through third-party payment providers — card data is not stored directly on Secrets AI's infrastructure. This is standard practice for web-based services and reduces the blast radius of any potential platform security incident.

Billing Discretion

All charges appear on bank and credit card statements as "Sun Clinical Laboratories." There is no reference to Secrets AI, AI services, adult content, or companion platforms in the billing descriptor. For users whose financial privacy is a concern — whether for personal or professional reasons — this billing approach provides a meaningful layer of discretion.

Cryptocurrency payment takes this further: with a minimum $20 cryptocurrency transaction, it is possible to pay for Secrets AI subscriptions with no connection to a personal financial account.

Account Privacy

The signup process on Secrets AI is notable for what it does not require:

• No real name
• No phone number
• No social media login (no Google/Apple/Facebook connect)
• Email address and password only

This combination of minimal signup requirements and cryptocurrency payment means a user can engage with the platform with a high degree of anonymity. The email address itself is the only linkable personal identifier in the default signup flow, and using a purpose-created email address for signup removes even that link.

The platform supports password-based authentication with standard email-based password reset. No multi-factor authentication (MFA) is documented for additional account security — a minor gap for users who want that layer of protection.

Content Safety

Secrets AI permits NSFW content and is designed for adult romantic and intimate interactions. By default, conversations start at a PG-13 level of suggestiveness and escalate based on user direction — the AI does not push explicit themes unprompted.

The platform has maintained its intended use case without reports of non-consensual content generation or content that crosses into illegal categories. Content boundaries exist within the AI's design and are reportedly maintained during roleplay scenarios.

For users whose concern is whether the AI will produce genuinely harmful content unprompted — based on available evidence, this is not a reported issue with Secrets AI's current implementation.

Known Risks and Concerns

Users should be aware of the following before committing to the platform:

Financial risk — Moments spending: The Moments system has no built-in spending caps. Video generation costs up to 600 Moments per clip. Users who engage heavily with media generation without monitoring their balance can accumulate costs quickly, particularly if purchasing Moments top-ups. No parental controls are documented.

Age verification: The platform's age verification process is not publicly detailed. It is unclear what mechanism, if any, prevents underage access beyond self-certification.

Refund policy: No explicit refund policy is publicly documented. The standard "cancel anytime" language applies to ongoing subscriptions (access continues through the billing period), but recourse for disputed charges is not clearly defined.

US jurisdiction: Data stored on US-based infrastructure can theoretically be subject to legal requests. For users in certain political or personal situations where conversation data sensitivity is high, this is a real risk that end-to-end encryption partially (but not completely) mitigates.

Limited external validation: No security audits, no published penetration test results, and no third-party privacy certifications are publicly available. The platform's security claims rely on user trust rather than verifiable external validation.

How Secrets AI Compares on Safety

Secrets AI's combination of opt-in E2E encryption, anonymous signup, and discreet billing as "Sun Clinical Laboratories" is among the better privacy setups in the AI companion category. The transparency gap on documentation is the main area where it falls behind platforms with more detailed public privacy policies.

For the features overview that includes Private Mode details, see the platform features page.

FAQ